Yes. Every order is covered by our Live Arrival Guarantee. If something arrives DOA, simply send clear photos within 2 hours of delivery, and we'll make it right with a replacement or store credit.

We ship like professionals — insulated boxes, heat packs, and years of winter experience.

We specialize in winter shipping. Orders are packed with:

• Thick insulation
• Heat packs (when needed)
• Oxygen-filled bags
• Professional livestock shipping standards

Thousands of fish delivered safely across Canada, even in freezing conditions.

Our guppies are sourced from top-tier breeders and exporters, including premium Asian bloodlines.

We focus on:

• Strong genetics
• Color consistency
• Health and vitality

No weak stock. No random pet-store imports.

Yes. All livestock is held, monitored, and stabilized before sale.

Most orders arrive in 1 business day, depending on location after shipment.

We ship using trusted express carriers to minimize stress and maximize survival.

Tracking is always provided on Overnight Shipments

Our listings are for the strain and grade shown, and we have only the best available fish from that strain.

For custom requests, feel free to message us, we often can accommodate.

Guppies thrive in:

• Temp: 24–26°C
• pH: 7.0–8.0
• Hardness: Moderate–Hard
• Stable, clean water

Consistency matters more than perfection.

Yes — shrimp and snails can ship safely with fish in the same box.

They're packed separately and protected to ensure safe arrival.

When your order arrives:

• Open immediately
• Float bags for 15–20 minutes
• Slowly acclimate (especially shrimp/snails)
• Turn lights off for a few hours
• Let them settle before feeding

Most fish look their best after 24–48 hours.

Because livestock is perishable, we do not offer blanket refunds.

However, if there is a genuine issue covered under our Live Arrival Guarantee, we will always make it right.

We're a small business built on trust and repeat customers.