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Expédition neutre en carbone avec Shopify Planet
Expédition neutre en carbone pour toutes les commandes
249kg
suppressions des émissions carbones des expéditions
Cela correspond à...
636
kilomètres parcourus par une voiture à essence standard
Nous finançons des innovations dans les domaines suivants...
Capture directe du dioxyde de carbone
Huile bio
Minéralisation
Based on 100 reviews
89%
(89)
1%
(1)
2%
(2)
0%
(0)
8%
(8)
K
Red Ramshorns Snails
Karen J Gray
Healthy & very red

Extremely well packed, arrived quickly and in perfect condition. Looking forward to seeing many more once they lay done clutches.

K
Blue Ramshorn Snails
Karen J Gray
Beauties

They arrived in great condition, were very carefully packed and they truly are dark blue. They were about half adult size so I’m Looking forward to seeing lots more of them as they get to laying eggs and watching them grow.

Good product, bad communication

Snails were great, packed well and safely, but everything else was... not great. Paid for 1-day shipping on a weekend anticipating they'd get shipped out on the Monday. It wasn't until the following Monday that they shipped, though. That in itself was too bad, but acceptable. However, I reached out at the end of the week about the shipping delay and promptly got no response. Again, the snails are great but I cannot recommend them for their customer service.

Will keep writing reviews about fake moss balls after the delete it

They sold me fake moss balls and they keep deleting my review this is a scam and I would not recomend!

Beautiful reds!

I was so impressed with these guppies...I am currently waiting for more stock. the female was totally awesome and the boy was totally eyecatching.

Awesome! Slight confusion in shipment but they all came alive! Couldn't be happier and they even gave me 6 just in case 1 died. Highly recommend!

Havent received on my 6 guppies who arrived dead...

Arrived dead

Havent received on my order and every other guppies arrived dead. They said they Will re ship and i havent had any news.

A
Blue Ramshorn Snails
ANTONIO FALCO

Great color, fast shipping. thanks

Great color, fast shipping. thanks!

E
Blue Mystery Snail
Erica Hawkshaw
Such a Cutie!

Snail arrived well packaged and alive. He was moving around and exploring within 20 minutes of being placed into his new home. Very happy with the purchase.

E
Purple Mystery Snail
Erica Hawkshaw
Very Happy

Although it took some time to arrive, my snail arrived very well packaged and in perfect condition. It was out and about 20 minutes after being introduced into its new tank. It has quite the personality and makes me smile constantly.

Beautiful snail!

My blue ramshorn was so beautiful! I wasn't expecting such a big healthy snail. They hid for a few days, but now he's out and about and being flirty with my other ramshorns.

Excellent Product But Terrible Communication and Shipping Process

I am VERY pleased with my Magenta Mystery Snail from Canada Guppies!!! This was my very first purchase from them as they came highly recommended from many of my sources. I live in Alberta and my snail arrived in good condition. The packaging was very well done. I had also requested a female in my order instructions and Canada Guppies came through! Excellent job!

HOWEVER, be prepared for communication issues and confusing shipping notifications. I did see previous reviews regarding this before I ordered and unfortunately those reviews were 100% true in my case as well. I found that I had to chase Canada Guppies myself to see what was happening with my order or why it hadn't been shipped yet. The communication and shipping notifications were very frustrating. This resulted in a MUCH longer delivery date than what was agreed upon when purchasing. I also received a surprise invoice in my email for a flight to get my order to me that I was not advised of when placing my order...

Video?

May I See The Video Sample Of The "Supreme Full Red Albino" Guppy? Before I Consider Buying Them?

Lovely colored

Great cônes

Good looking and alive

Havent received

Good looking and alive

Good looking and alive

Never received

V
Blue Mystery Snail
Vicky Lachance
Huge snail 🐌

This snail is huge and got to work really fast they have been a huge help in my ecosystem my thumb 👍 in comparison

V
Ivory Mystery Snails
Vicky Lachance
Beautiful snail 🐌

My ivory mystery snail came quickly once shipped and they are now happy in my ecosystem 10/10 would recommend

FAQ

supportCategory

We take the utmost care in packaging and shipping our guppies. We use industry-standard shipping practices, including insulated packaging and heat/cold packs when necessary, to ensure the safe transit of the fish. In the unlikely event that any issues occur during shipping resulting in loss, we offer a live arrival guarantee and will provide a replacement or refund.

Yes, our $17.99 shipping rate for live fish is applicable across Canada. Regardless of your location within Canada, you can take advantage of this affordable shipping option to receive our guppies.

We work with reputable shipping carriers that prioritize the well-being of the animals and have proven track records of delivering live fish in a timely manner. While delays or unforeseen circumstances may occur, we strive to ensure that your guppies reach you as quickly as possible and in good health.

No, the $17.99 shipping rate is all-inclusive, and there are no hidden charges or fees associated with it. We believe in transparent pricing and want to make the shipping process as affordable and straightforward as possible for our customers.

Our extensive experience in shipping live fish has allowed us to refine our packaging methods to ensure the highest chance of survival during transit. We use quality materials, secure packaging, and appropriate measures to maintain optimal water conditions. In the rare event that any issues arise, our live arrival guarantee ensures that you will receive a replacement or refund.

We have a customer satisfaction guarantee. If you are not satisfied with the fish you receive, please contact our customer support team within a specified timeframe for assistance and possible arrangements for return or refund.

We may offer discounts for bulk orders. Please contact our customer support team or check our website for any ongoing promotions or special offers.

If you notice any signs of illness in the fish after arrival, it is crucial to act quickly. Separate the affected fish from others and contact our customer support team for guidance. Providing clear photos or videos of the fish and describing the symptoms will aid in the assessment and assistance process.

While we strive to provide healthy fish, it is important to note that the long-term health and well-being of the fish depend on proper care and maintenance in your aquarium. We offer guidance and support, but we cannot provide guarantees or warranties beyond our live arrival guarantee.

We accept various secure payment methods, including major credit cards, debit cards, and online payment platforms. You can select the preferred payment option during the checkout process.

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